Privacy Policy

United Travels and Tours is committed to protecting your privacy and ensuring that your personal information is handled in compliance with all applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.inselceylontours.com or use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us when you: 

  • Book a tour or service
  • Contact us via email, phone, or our website
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or feedback

This may include your name, email address, phone number, payment details, travel preferences, and other relevant information.

1.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our site
  • Time spent on those pages
1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect non-personal information, improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 To Provide and Manage Services
  • Process bookings and payments
  • Respond to your inquiries and requests
  • Customize your travel experience
  • Provide customer support
2.2 To Improve Our Services
  • Analyze website usage to improve functionality
  • Tailor content and marketing to your preferences
  • Enhance our offerings based on user feedback
2.3 Marketing Communications

With your consent, we may use your contact information to send you promotional offers, newsletters, and updates. You can opt-out of these communications at any time.

2.4 Legal Compliance and Protection

We may use or disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, and safety of United Travels and Tours, our customers, or others.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, travel partners, and marketing agencies. These providers are required to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, such as in response to a court order or government request, or to protect our legal rights.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and provide you with the option to opt-out if you do not wish your information to be transferred.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To exercise this right, please contact us at the details provided below.

5.2 Data Portability

In certain circumstances, you may have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller.

5.3 Right to Erasure

You may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent to its processing. We will comply with such requests unless we are legally required to retain the information.

5.4 Right to Object and Restrict Processing

You may object to the processing of your personal information or request that we restrict its processing under certain conditions.

5.5 Withdrawal of Consent

If you have provided consent for the collection, processing, or transfer of your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

5.6 Lodging a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority.

6. International Data Transfers

United Travels and Tours operates globally, and your information may be transferred to, and processed in, countries outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

  • Email: info@inselceylontours.com
  • Phone: +94-77-123-4567
  • Address: 193, Dr.Danister Dde Silva Mawatha, Colombo 08, Sri Lanka.

Journey beyond horizons!

Our Contacts

Address

No.193, Dr.Danister Dde Silva Mawatha,

Colombo 08, Sri Lanka.

Email

info@inselceylontours.com

Phone

Insel Ceylon +94 705 525 921

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